At Baloo Labels j.d.o.o., Hegedušieva ulica 16, VAT: 42858382102 (hereinafter: Baloo Labels or we), we appreciate your interest in our company and our products. We understand the importance of personal data protection and we will treat your personal data in accordance with the General Data Protection Regulation (GDPR).

We understand the importance of privacy, personal data security and protection.

When we collect your personal data or when you share it with us, we use it in accordance with this Privacy policy.

 

  • This Privacy policy answers the following questions: Who are we?
  • What is personal data?
  • What data do we collect and how do we use it?Legal grounds for processing of personal data
  • Retention period of personal data
  • Automated decision making
  • Profiling
  • Who can access your personal data?
  • Is your personal data safe?
  • Links to third party websites
  • How can you access, review, change, or delete personal data you have sent us?Child privacy policy
  • How and why do we use cookies?
  • Can we change this Privacy policy?
  • Your rights and choices
  • Why are you required to accept our privacy policy? Contact

 

WHO ARE WE?

Baloo Stickers j.d.o.o. Is a company registered for retail sale via mail order houses or via Internet.

 

WHAT IS PERSONAL DATA?

Personal data is any information relating to a natural person who can be identified directly (e.g. your first and last name) or indirectly (e.g. through numerical data such as your personal identification number). Personal data includes the name, address, age, e-mail address and phone number of a person. Personal data can also include numerical data such as a computer’s IP address, a mobile MAC address or cookies.

 

WHAT DATA DO WE COLLECT AND HOW DO WE USE IT?

We collect the personal data you submit to us or the data we need to deliver and/or improve our services. We collect and receive data through our website and/or through other methods. You send your data directly to us (when you contact us), and sometimes we collect your data (e.g. through cookies which help us understand how you use our website).

We process personal data in order to operate our business and to manage, support and obtain feedback on the services we have delivered and to prevent breaches of security and legal or contractual requirements. We process personal data to manage ordering and buying processes, to help you with your inquiries and questions, to send promotional materials (if so requested), to conduct analyses and gather statistical data.

 

LEGAL GROUNDS FOR PROCESSING OF PERSONAL DATA

Depending on the purpose of collecting and processing personal data, the legal ground for the processing of your personal data can be one of the following:

Your consent (agreement), our legitimate interests (improving our products and services, preventing fraud, ensuring and maintaining the safety of the tools you use, for example websites / apps / devices), the fulfilment of a contract or delivery of a service you have requested, the fulfilment of regulations that require the processing of personal data.

 

RETENTION PERIOD OF YOUR PERSONAL DATA

We store the personal data you have communicated to us through this website in our databases.

We will store your personal data for as long as necessary to deliver the product of your choice, to respond to your questions, to resolve issues, to provide better and new services in compliance with the applicable legal provisions.

When determining the retention period, we apply the following criteria:When we deliver services and you purchase our products, we will store your personal data during the contractual relationship;

When you contact us and send us your inquiries, we will store your personal data as long as necessary to process your inquiry;

When cookies are stored on your computer, we will store your personal data as long as they serve their purpose.

We can store your personal data after you have stopped using our services or this website in order to fulfil our legal obligations or to exercise our rights (before a court or other competent body) or to collect statistical data and keep records.

When your personal data is no longer needed for any of those purposes, we will delete it from our systems.

You have the right at any time to request the deletion of personal data.

 

AUTOMATED DECISION MAKING

To protect the transactions made via our website and apps from unauthorized use and fraud, we use third party solutions.

Our fraud detection system is based on simple comparisons, associations, groupings, predictions and the detection of atypical values through intelligent agents, data collection techniques using deep data analysis methods.

When fraud is detected through automated fraud detection techniques, we may postpone the order / request / service delivery in order to check the transaction and/or refuse service delivery if a possible fraud is detected.

In that case we will take all measures of protection and safety necessary to restrict access to your personal data and you will have the right to access the data we based our decision on.

 

PROFILING

When sending or displaying personalized messages or content, we may use so called “profiling” techniques, which means any kind of automated personal data processing characterised by the fact that this personal data is used to evaluate certain personal aspects relating to a natural person, and particularly to analyse or predict aspects concerning personal preferences, interests, economic situation, behaviour, etc.

When you communicate your personal data to us, we enter it into our central database and analyse it to predict your personal preferences and/or interests.

We use the results to send or display newsletters and/or content based on your interests and needs.

You have the right to object at any time to processing of your personal data for the purpose of “profiling”.

 

WHO CAN ACCESS YOUR PERSONAL DATA?

We can share your personal data with our organizational units to fulfil legal obligations, improve products and services or on the grounds of your consent.

We will not share your personal data with business partners and associates for direct marketing purposes, unless you have given us explicit consent.

We may use trusted third party service providers to carry out functions and activities on our behalf. We will share only the information necessary to deliver services and they may not use your personal data for any other purpose. Our third party partners provide at any time the same levels of protection to your personal data as we do.

We can share your personal data with trusted third parties who help us provide digital services including social network following, evaluations and reviews, customer relation management, network and browser analyses, etc., with third parties who are responsible for product delivery (the post, shipping companies), to third parties who provide technical support including platform or hosting services, database, software and apps support and maintenance services, to payment service providers (banks and other financial institutions).

We may share your personal data with law enforcement authorities in the following situations:

When required by applicable regulations / laws;When necessary for a legal process to be conducted;When responding to legal claims or actions;

When complying with legal requirements or actions or when protecting the rights of Baloo Labels and of the public.

 

IS YOUR PERSONAL DATA SAFE?

We protect your personal data and take all the actions necessary for ensuring data safety.

We protect the data we collect and process from unauthorized third party access.

 

LINKS TO THIRD PARTY WEBSITES

Our websites may contain links to third party websites. We are not responsible for the content, accuracy and function of such websites. The links are offered in good faith and we assume no responsibility for the content of websites linked on our website. Be careful and always read the privacy policies of the websites you visit.

You can share our URL via e-mail. When you do that, we may collect your e-mail address and/or the e-mail address of the person you have sent the URL to. Data collected in this way is only used to fulfil your request. We do not store it and delete it immediately after fulfilling your request.

 

HOW CAN YOU ACCESS, REVIEW, CHANGE, OR DELETE PERSONAL DATA YOU HAVE SENT US?

Contact us if you want to know which of your personal data we save. To delete, correct or change your personal data send us an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

CHILD PRIVACY POLICY

In a world of electronic communication the privacy protection of minors (children) is extremely important to us. We encourage parents and guardians to monitor online activities of children.

Personal data processing is lawful from the minimum age of 16 or if parents or guardians have given their consent.

Monitor the online activities of your children and advise them not to give their personal identification data through electronic means without your consent.

Parents and/or guardians may at any time access, review, change or delete their child’s personal data.

Children’s personal data collected through our website (name, age, school) will be used only for order processing purposes and it will not be abused in any way nor shared with third parties.

 

COOKIES, HOW AND WHY DO WE USE THEM?

Cookies are small text files stored on your device (computer, tablet or mobile phone) when you visit websites, including our website, with identifiable or coded data built into a series of signs. Cookies are sent to your browser by a web server and saved there. They allow the user to identify the browser that accessed a website. Cookies tell the server when you register on a website and they verify your right to access it. Cookies expire after a set period. That can happen in the far future. Cookies help track a user’s path through our and other websites. Cookies can improve the communication between our server and your browser and make our website more user-friendly. They can be stored on your device by the website owner or by third parties, for example through ads on our website. You can make settings in your browser to be informed about cookies being set, delete existing cookies or refuse the setting of some or all cookies. However, deactivating cookies may impair or destroy the functionality of this website (e.g. registration).

 

CAN WE CHANGE THIS PRIVACY POLICY?

We reserve the right to make changes and corrections to this Privacy policy.

 

YOUR RIGHTS AND CHOICES

We respect your privacy.

Your rights:

  • The right to information

You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data.

  • The right to access

You have the right to access the personal data we have stored about you in accordance with the limitations imposed. You may be charged an administration fee when we provide you with the requested information.

  • The right to correction

You have the right to correction and/or completion of information.

  • The right to deletion / to be forgotten

You have the right to request the deletion or removal of your personal data. However, this is not an absolute right as there may be legal or legitimate grounds for retaining your personal data.

  • Right of objection

You have the right to object at any time to processing of the personal data concerning you based on the grounds of public interest or legitimate interests, this also applies to profiling. You can cancel your subscription or the delivery of direct marketing materials at any time.

  • Right to lodge complaints with a supervisory authority

You have the right to contact the personal data protection authority and lodge a complaint regarding the way in which we process your personal data and apply our Privacy policy. Before you lodge such a complaint, feel free to contact us, we will be happy to help protect your rights.

  • Right to data portability

You have the right to move, copy and/or transfer the personal data concerning you from our database to another database. This right applies only to the data you have provided us with on the grounds of a contract, your consent or automated data processing.

  • The right to restriction

You have the right to request the restriction of processing of the personal data concerning you. This means that although we may store your personal data, we will not be able to use or process it.

If you have questions about your rights or how to exercise them, contact our data protection officer at

e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

WHY ARE YOU REQUIRED TO ACCEPT OUR PRIVACY POLICY?

We use the Internet to collect and process personal data. That means that data can be processed and transferred out of Croatia.

This Privacy policy provides you (in an easy to understand way) with all the information you need to decide whether you want to use our website and send us your personal data or not.

When you visit our website and when you communicate with us electronically, you accept and consent to the data processing practices described in this Privacy policy.

If you are interested in a particular service, we will need additional personal data from you (first and last name, address and email address). You will have to agree to our data collection and processing terms and we will use your personal data only for the purposes for which it was collected.

If you have any questions about this Privacy policy, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and it we will be happy to answer your questions.

 

CONTACT

For questions about data protection, about the way we use and process your data or if you want to exercise one of your rights, contact us at the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it..